When a customer has an interaction with your business, are you confident that they had a top notch experience? If they did, they will share it with one or two people. If they did not, according to the White House Office of Consumer Affairs, they may tell 9-15 of their friends
One of the most rewarding experiences in any business is watching the employees that have been with the company for years as they rise through the ranks and take on more responsibility with success. They save you time and money, are more engaged, and have good attitudes. You wonder if
You may have heard the story of Archimedes, the Greek scientist who made one of his great discoveries in the bathtub. In case you haven’t heard it, the story goes something like this: Archimedes was trying very hard to figure out if King Hiero II’s crown was made completely of
Everyone wants to be happy and successful in life. And often, these two things go together. The more you make an effort to be happy and cheerful, the more successful you are. And the more successful you are, the more it flows over into happiness. Increasing Positivity and Blocking Negativity
We all know what enthusiasm is. It’s that feeling you get when you’re caught up in doing something. Time just seems to fly by, and you have a lot of energy to put into that thing. You never seem to get tired, and nothing seems to bother you. Unfortunately, enthusiasm
Given how important a person’s career is to them and how much time they spend working, it seems like it’s important, even necessary, to make sure that their career is one that they truly want to be in and that it moves along at the pace they want it to
Often, we hear a lot about people who wake up at 4 a.m. and get a ton of work finished before the rest of us even make it to work. Tim Cook, the CEO of Apple, wakes up at 3:45 a.m. Michelle Obama starts her day at 4:30 a.m. Benjamin
Gratitude is one of the things which has a role to play in having a good life and being happy at work. People who are grateful for what they have tend to be more cheerful and optimistic. As a result, they are also more motivated to keep going at work.
Although most people think about making resolutions to change, many fail. Fear stops and prevents you from accomplishing what you are capable of and desire. Luckily, you can overcome fear by always trying before giving up and starting again. That said, here are five ways to conquer fear. Educate Yourself
Most of us have heard the basics of communicating with people, in our personal lives and in the workplace. It’s important to be a good listener but also to communicate what one wants to say. It’s important to make eye contact, maybe lean a little in front to let the
